July 05, 2008
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Commentary
by David Zusman
Public service renewal has become a major priority of the federal government and many provincial governments. The interest in renewal is driven by a number of diverse but converging factors:
· Canadians expect increasingly higher levels of service from their governments and greater transparency. Consequently, the skills that are required to be an effective public servant have changed to respond to these new circumstances.
· To compound the renewal ch...
Performance Measurement
Sharing evidence-based policy and measuring the impact of programs.
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February 2007
Connecting the Dots Part 5 by John Harrison Six-step solution to an integrated management environment
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February 2007
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February 2007
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October 2006
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September 2006
Cross-Ministry Focus by Neil Reddekopp and Donavon Young Builds aboriginal self-sufficiency
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June 2006
Connecting the Dots 4 by John Harrison Operationalizing the MRRS and the MAF
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June 2006
The Public Service Value Chain by Ralph Heintzman and Brian Marson People, service, trust
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April 2006
Creating Modern Government by Irene Stewart The Ontario Ppublic Service approach
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March 2006
A Knowledge Management Primer by David Jones Substance over hyperbole
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March 2006
The Art and Science of Getting Things Done by Diana Jonas Project management in the Ontario Public Service
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February 2006
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October 2005
Connecting the Dots Part 3 by John Harrison Measuring management delivery performance
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October 2005
Integrated Knowledge Transfer by Melanie Macdonald Explaining the DNA of knowledge management
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June 2005
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April 2005
Connecting the Dots Part 2 by John Harrison Managing the Sustaining and Change agenda budgets effectively
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December 2004
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December 2004
The Wisdom of Crowds by Steve Montague A better measure of performance
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October 2004
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