This site will look much better in a browser that supports web standards, but it is accessible to any browser or Internet device.



Print this page





CONTENTS

Issue 7, October 2006

Seamless Service
by Paul Crookall
CIO Ron McKerlie on managing IT


IT Shared Services
by Paul Hession
Advancing the IQTT concept


Mise en place de services partages de TI

Leadership Talks
by Brent Filson
When to put away the PowerPoint
     

Leadership Competency
by Mary Margaret Powrie, George Sallay and Lynda Shepard
The Ontario Public Service model

Marketing in the Public Sector
by Harvey Schachter
Phillip Kotler's latest reviewed

Enhancing the Finance Function
by Andy Potter
Supporting government modernization


Humanizing Government
by Betty Healey
Strategies for employees suffering compassion fatigue

High-Trust Workplaces
by Graham Lowe
Trust supports service excellence

Red, White and Drunk All Over
by Paul Crookall
Natalie MacLean on good wine

Enterprise Transition
by David Zussman
Moving to shared services