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CONTENTS

Issue 5, June / July 2006

People, Service, Trust
by Brian Marson and Ralph Heintzman
The public service value chain

Personal Accountability
by Peter Cleveland
A key for tomorrow's leaders

Leadership Building
by Diane Luckow
The Action Canada partnership

Respect and Productivity
by Paul Crookall
An interview with John Baird

Future Focus
by Chris Thatcher
Jessica McDonald on BC's stragetic plan

The Gemini Project
by Bob Chartier
A reciprocal approach to executive coaching

Surviving Promotion
by Harvey Schachter
The first 90 days in governnment

Connecting the Dots 4
by John Harrison
Operationalizing the MRRS and the MAF

Lessons of Shared Services
by Glen Orsak
The UK experience

The Cottage Life
by Heather Bayer
Disconnecting isn't what it used to be

The Layers of Paris
by Gerald Simoneau
A city to be discovered