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by David Zusman
Public service renewal has become a major priority of the federal government and many provincial governments. The interest in renewal is driven by a number of diverse but converging factors:
· Canadians expect increasingly higher levels of service from their governments and greater transparency. Consequently, the skills that are required to be an effective public servant have changed to respond to these new circumstances.
· To compound the renewal ch...
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People, Service, Trust
by Brian Marson and Ralph Heintzman The public service value chain
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Personal Accountability
by Peter Cleveland A key for tomorrow's leaders
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Leadership Building
by Diane Luckow The Action Canada partnership
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Respect and Productivity
by Paul Crookall An interview with John Baird
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Future Focus
by Chris Thatcher Jessica McDonald on BC's stragetic plan
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The Gemini Project
by Bob Chartier A reciprocal approach to executive coaching
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Surviving Promotion
by Harvey Schachter The first 90 days in governnment
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Connecting the Dots 4
by John Harrison Operationalizing the MRRS and the MAF
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Lessons of Shared Services
by Glen Orsak The UK experience
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The Cottage Life
by Heather Bayer Disconnecting isn't what it used to be
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The Layers of Paris
by Gerald Simoneau A city to be discovered
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