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by David Zusman
Public service renewal has become a major priority of the federal government and many provincial governments. The interest in renewal is driven by a number of diverse but converging factors:
· Canadians expect increasingly higher levels of service from their governments and greater transparency. Consequently, the skills that are required to be an effective public servant have changed to respond to these new circumstances.
· To compound the renewal ch...
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Management Improvement
by Paul Crookall and Chris Thatcher Wayne Wouters explains
the Treasury Board agenda |
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Public Service Values and Ethics
by Ralph Heintzman From principles to results
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Developing Great Leaders
by Chris Thatcher New Brunswick's executive development program
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Simplifying the Alberta Vision
by Chris Thatcher DM Ron Hicks on rules and values
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Dinosaurs Didn't Innovate
by Paul Crookall Microsoft CEO Steve Ballmer on public sector innovation
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Shared Services
by Andrew Graham Strategic pointers to avoid fault lines
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Canadian Political Parties Getting Web-Savvier
by Alex Llangshur Better integrated online strategies
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Government Service Quality Continues to Improve
by Wendy Paquette Citizens First survey results
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Social Capital
by Jean-Pierre Voyer A tool for public policy
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Whine Less, Breathe More
by Diana Jonas Better mental health through Yoga
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