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by David Zusman
Public service renewal has become a major priority of the federal government and many provincial governments. The interest in renewal is driven by a number of diverse but converging factors:
· Canadians expect increasingly higher levels of service from their governments and greater transparency. Consequently, the skills that are required to be an effective public servant have changed to respond to these new circumstances.
· To compound the renewal ch...
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An Enterprising Plan
by Paul Crookall
An interview with Michelle DiEmanuele, Ontario Deputy Minister
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Modernizing the Public Workforce
by Leslie Goddard
An interview with Maria Barrados on the new PSMA
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A Human Services Strategy
by Susan Taylor Simpson
The key to York Region's growing prosperity
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Judging Gomery
by David Good
Surgical intervention - not an autopsy - is required
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Information Anxiety
by John Girard
What keeps managers awake at night?
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Citizens, Not Customers
by Jim Hutton
Focus on customers neglects citizen responsibilities
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Minimizing the Risk of IT Project Failure
by Duncan Card and Melissa Ross
Understanding why IT projects fail
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Retirement Savings Planning
by David Cork
Understanding future funding liabilities
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Walking to a Healthy Weight
by R.W. Dingwall
Counting kilometres and calories
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No Parka Required
by Karen Harrison
Retreats in Portugal and Georgia
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