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Commentary

by David Zusman


Public service renewal has become a major priority of the federal government and many provincial governments. The interest in renewal is driven by a number of diverse but converging factors:
· Canadians expect increasingly higher levels of service from their governments and greater transparency. Consequently, the skills that are required to be an effective public servant have changed to respond to these new circumstances.
· To compound the renewal ch...

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ON THE COVER:

As Head of Ontario’s Centre for Leadership and as Associate Secretary of Cabinet, Linda Stevens is responsible for leadership development and for corporate initiatives in the Ontario Public Service.

Photo: Jowenne Herrera, OPS Excellence
& Innovation Office, Cabinet Office, Government of Ontario.

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Youth Shaping the Workplace of the Future
Alan Ritchie
Over the next 10 years, the Federal Public Service will undergo an unprecedented demographic shift as thousands of "baby boomers" retire. For example, the Association of Professional Executives of the Public Service of Canada (APEX) recently conducted a survey on executives and their retirement intentions.

They found that 40% of executives fully intend to retire over the next five years, with 75% expected to leave within the next ten years. There is a similar age profile for middle managers, the traditional feeder group for executives.
Protect & Control your Internet Gateway
Bill Simpson
Data, Information, and Systems are all critical assets for organizations  part of their intellectual capital.

They need to be managed as assets, and they must be protected against an increasingly wide range of ever more sophisticated threats which can come from anywhere in the world, at any time.
CCMDs 2nd Wave of Action-Research Products
G. Dinsdale, P. Stoyko, P. Boisvert and A. Rounce
In April 2001, the Canadian Centre for Management Development (CCMD) launched its second wave of Action-Research Roundtables, designed to bring together practitioners and experts from both inside and outside the federal government.

Each Roundtable tackles a pressing management challenge, as identified by public service managers. The objective is to provide leading-edge, focused, and practical resources to help managers address these challenges.
Leadership Development and Performance in the OPS
Interview with Linda Stevens By John Dingwall
The Ontario Public Service (OPS) is in the process of major transformation. To maintain both quality service to the public and a quality working environment for employees, the organization must achieve a balance of renewal and sustainability.

Therefore, the OPS must develop and foster a community of capable public executives who have the talent, motivation, skills and expertise to lead transformation and who can provide public administration of consistent excellence."
E-Learning at HRDC
John Dingwall
As government services are modernized, and as they become increasingly knowledge-based, it is essential for employees to learn as quickly and effectively as possible.

E-learning can provide flexibility, increase the range of choice, and reduce the cost.
Career Transitions  Public & Private Sector
Paul Crookall
Two thirds of current executives plan to leave the federal public service rather than stay until earning their full pensions, according to a recent APEX survey.

Many will transition to another career. Will they succeed? How should they prepare? What will the public service do without them?
Knowledge Management in a Science & Technology Agency
Susan McIntyre and Ingar Moen
Defence R&D Canada and the Department of National Defence (DND) are facing new and changing requirements as a result of a changing world environment and the Revolution in Military Affairs. As part of its response, Defence R&D Canada has targeted Knowledge Management (KM) as an area of growth and investment over the next decade.

As a science and technology (S&T) organization, we are especially interested in how KM can help in developing S&T capabilities in support of the Canadian Forces (CF), and we are also interested in the potential for applying KM in the corporate sphere.