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ON THE COVER

Michelle d'Auray is the Chief Information Officer of the Government of Canada. Previously, she served as the Executive Director of Industry Canada's Task Force on Electronic Commerce.

Photography: Martin Lipman - martin.lipman@gripandgrinphoto.com

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INTERNATIONAL COOPERATION: SHARING PUBLIC SECTOR EXPERTISE WITH THE WORLD
David Holdsworth

TRANSFOMING PUBLIC SERVICE: AN ONTARIO PERSPECTIVE
Art Daniels

RELATIONSHIPS WITH CITIZENS IN A NETWORKED GOVERNMENT
Elisabeth Richard

WORKING WITH GLOBAL PARTNERS: CANADA CUSTOMS AND REVENUE AGENCY
Enrico del Castello

EFFECTIVE LEADERSHIP IN A CROWN CORPORATION CONTEXT
James Hoffman and Ian Yeates

MICHELLE D'AURAY: GOVERNMENT ON-LINE
John Dingwall
(Chief Information Officer of the Government of Canada, discusses steps the federal government is taking to meet the Throne Speech commitment)

BENCHMARKING HUMAN RESOURCE MANAGEMENT REGIMES IN CANADA
John Szekula

MEANING @ WORK: THE TAO OF PUBLIC SERVICE
Paul Crookall

RESHAPING CORPORATE SERVICES THROUGH SELF-SERVICE
Terry Lister