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by David Zusman
Public service renewal has become a major priority of the federal government and many provincial governments. The interest in renewal is driven by a number of diverse but converging factors:
· Canadians expect increasingly higher levels of service from their governments and greater transparency. Consequently, the skills that are required to be an effective public servant have changed to respond to these new circumstances.
· To compound the renewal ch...
D. Scott Campbell is the Corporate Chief Information Officer of the Government of Ontario, which is implementing a new governance and management model for Information and Information Technology.
Photography: Greg Pacek

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LEADERSHIP AND SERVICE THROUGH FUNCTIONAL COMMUNITY NETWORKS
Frances Horibe and John Dingwall |
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CANADA'S STUDENT LOANS PROGRAM
By Joe Jordan, M.P., Leeds-Grenville |
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ONTARIO'S NEW I&IT STRATEGY
D. Scott Campbell |
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LISTENING TO CLIENTS: THE COMMON MEASUREMENTS TOOL
Faye Schmidt |
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HONOURING GREAT CANADIANS
Nancy Averill and Anita Mayer |
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EXECUTION: THE THIRD PILLAR OF PUBLIC MANAGEMENT
ohn Dingwall, in collaboration with Ole Ingstrup and Paul Crookall |
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CCMD'S GOVERNANCE RESEARCH PROGRAM
Raymond D'Aoust |
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DEMOGRAPHY, COMMUNITY RENEWAL, AND LEADERSHIP
Rita Moritz and Jeffrey Roy |
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U.S. STUDENT LOANS: WHO SHOULD LEND?
Thomas R. Wolanin |