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by David Zusman
Public service renewal has become a major priority of the federal government and many provincial governments. The interest in renewal is driven by a number of diverse but converging factors:
· Canadians expect increasingly higher levels of service from their governments and greater transparency. Consequently, the skills that are required to be an effective public servant have changed to respond to these new circumstances.
· To compound the renewal ch...
Mel Cappe, Clerk of the Privy Council, Secretary to the Cabinet, and Head of the Public Service of Canada, first joined the Public Service in 1975.
Photo Credit: Mitch Lenet


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