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by David Zusman
Public service renewal has become a major priority of the federal government and many provincial governments. The interest in renewal is driven by a number of diverse but converging factors:
· Canadians expect increasingly higher levels of service from their governments and greater transparency. Consequently, the skills that are required to be an effective public servant have changed to respond to these new circumstances.
· To compound the renewal ch...
Monique Boudrias is Chair of the Human Resources Council in the federal government, and Assistant Deputy Minister for Human Resources (Civilian) at National Defence.
Photo Credit: Deborah Dekok



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