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by David Zusman
Public service renewal has become a major priority of the federal government and many provincial governments. The interest in renewal is driven by a number of diverse but converging factors:
· Canadians expect increasingly higher levels of service from their governments and greater transparency. Consequently, the skills that are required to be an effective public servant have changed to respond to these new circumstances.
· To compound the renewal ch...
Madame Jocelyne Bourgon, former Clerk of the Privy Council and Secretary to the Cabinet, assumes her post as president of the Canadian Centre for Management Development on January 18, 1999.
Photo Credit:.

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